Senior Quality Analyst

South African Online Higher Education Institution is looking for a Senior QA to ensure the quality and reliability of their Microsoft-based business systems through rigorous manual testing.

The analyst will work remotely and collaborate closely with both internal development teams and external vendors to validate front-end and back-end functionality across a variety of platforms.

Key Responsibilities

• Develop and execute manual test cases based on business requirements and technical specifications.
• Perform thorough front-end and back-end testing, including validation of database interactions.
• Collaborate with internal developers and external vendors to ensure consistent quality across deliverables.
• Identify, document, and track defects using tools like Azure DevOps or similar.
• Participate in backlog grooming sessions to provide input on test planning and risk assessment.
• Support testing during deployments and assist with post-release validation.
• Suggest improvements to QA processes and explore opportunities for introducing automation where beneficial.

Skills and Experience

• 4-6 years of experience in manual software testing.
• Strong understanding of QA methodologies and defect lifecycle management.
• Experience testing Microsoft-based systems; familiarity with Microsoft Dynamics and Power Automate is a significant advantage.
• Comfortable working with databases and writing basic queries to validate data integrity.
• Excellent written and verbal communication skills in English.
• Experience working in remote, cross-cultural teams is a plus.

Mindset and behaviours

• Self-motivated and able to work independently with minimal supervision.
• Proactive in identifying issues and suggesting improvements.
• Detail-oriented with a strong commitment to quality.
• Collaborative and adaptable in a dynamic, multi-stakeholder environment.

Success measures

• High-quality releases with minimal post-deployment issues.
• Timely execution of test plans and defect resolution.
• Positive feedback from internal and external stakeholders.
• Demonstrated initiative in improving testing processes or identifying automation opportunities.