Job Description

As a Senior Product Designer at Observe.ai, you will play a key role in shaping the user experience and interface of our products. You will be responsible for developing intuitive and impactful design solutions, collaborating with cross-functional teams, and driving user-centered innovation. With a deep understanding of our industry and competitive landscape, you will help craft seamless experiences that enhance our platform s usability and engagement. What You ll Do Lead Design Solutions : Own and execute design projects that span multiple product areas, creating scalable and flexible design systems. Product Vision & Strategy : Refine and improve the long-term direction of our products, working independently or with partners to define strategic design goals. User Research & Data-Informed Design : Use qualitative and quantitative insights to inform design decisions, ensuring our solutions effectively address user needs. Visual & Interaction Design Excellence: Deliver high-quality, visually polished, and highly usable designs, considering accessibility, responsiveness, and edge cases. Design Systems Contribution : Help evolve our design systems, improving consistency and efficiency across Observe.ai s platform. Cross-Functional Collaboration : Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from concept to implementation. Mentorship & Leadership : Provide guidance to junior designers, sharing knowledge and fostering a culture of design excellence. What You Bring 3-6 years of experience in UX/UI or Product Design, with a strong portfolio showcasing impactful design work. Expertise in user-centered design, interaction design, and usability best practices. Experience working with design systems and contributing to scalable UI frameworks. Ability to translate complex problems into simple and elegant solutions with a deep understanding of information architecture and workflow design. Strong storytelling and communication skills, capable of presenting design rationale and influencing stakeholders at all levels. Experience conducting user research and data analysis to drive product improvements. A proactive mindset with the ability to drive projects independently and collaborate effectively with teams. Preferred Past Experiences Large Language Model powered products such as Chatbot and Voicebot Contact Center Industry domain knowledge