Senior Officer and Associate Manager

JOB SUMMARY

Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by

company (called the Book of Relations- BoR).

Key Responsibilities:

Service through relationship management

 Establishing and strengthening relationship with the allocated customer

base.

 Ensure retention of customers in his/her allocated “Book of Relations”

(existing customer database).

 Act as single point of contact for customers for any customer

query/complaint.

 Identify financial goals of customers and providing financial planning

assistance.

 Competition Analysis for giving professional advice to customer

 Fix self appointments everyday from the given customer database as per the

campaign

Sales

 Focus on cross-sell & up-sell opportunity in allocated customers.

Ensure successful completion of licensing as per MLI standard

Job Types: Full-time, Permanent, Fresher

Pay: ₹285,483.00 - ₹300,000.00 per year

Benefits:

• Provident Fund

Work Location: In person