Senior Marketplace Manager

Job Description

Miko is looking for a dynamic and experienced Senior Marketplace Manager with 10+ years of experience in managing and scaling marketplaces, especially on Amazon and other eCommerce platforms. This role will require you to manage Miko s marketplace accounts in India, US, UK, EU, Middle East (ME), and Singapore (SG). The ideal candidate will have a proven track record of driving sales, optimizing profitability, and executing successful strategies across multiple marketplaces in a fast-paced, global environment. As the Senior Marketplace Manager, you will be responsible for overseeing day-to-day marketplace operations, optimizing product listings, managing ad campaigns, ensuring supply chain efficiencies, and driving overall growth on Amazon and other key platforms. You ll work closely with cross- functional teams to execute Miko s broader business strategy while ensuring excellent customer experiences. Key Responsibilities: 1. Marketplace Strategy Expansion: o Develop and implement comprehensive marketplace strategies to maximize revenue and market share for Miko s products across India, the US, UK, EU, ME, and SG. o Conduct regional market research to identify trends, opportunities, and competitive insights to inform strategy. o Lead the expansion of Miko s products into new marketplaces, ensuring seamless entry and growth in diverse regions. 2. PL Ownership Performance Management: o Manage the PL for marketplaces across all regions, driving sales growth while maintaining cost efficiencies. o Optimize pricing strategies and promotional offers to maximize ROI while balancing competitive pricing, margins, and profitability. o Analyze sales data, market trends, and customer behavior to adjust strategies as needed and ensure maximum profitability. 3. Advertising Campaign Management: o Develop and manage digital advertising campaigns (Amazon Sponsored Products, Sponsored Brands, AMS, etc.) to drive brand visibility and sales. o Monitor and optimize advertising campaigns across multiple regions, reducing ACOS (Advertising Cost of Sale) while increasing conversions and sales. o Collaborate with marketing teams to align marketplace advertising with global marketing initiatives. 4. Product Listings Content Optimization: o Ensure all product listings are fully optimized with high-quality images, copy, and keyword-rich descriptions to maximize discoverability and conversion. o Lead the localization of product listings for regional markets, ensuring accurate translations and compliance with local marketplace rules and regulations. o Implement SEO best practices and optimize product content for better rankings on each marketplace. 5. Inventory Supply Chain Management: o Coordinate with supply chain and operations teams to ensure inventory is managed efficiently, preventing stockouts or excess stock. o Develop demand forecasting strategies to support inventory planning and minimize delays in product availability. o Optimize fulfillment strategies, including leveraging Amazon FBA (Fulfilled by Amazon), Seller Fulfilled Prime (SFP), and other regional fulfillment options. 6. Customer Experience Brand Reputation: o Monitor customer reviews, ratings, and feedback to ensure a high level of customer satisfaction across all marketplaces. o Address and resolve customer concerns, ensuring Miko s products maintain high ratings and positive feedback. o Implement strategies to red Benefits: Competitive salary and performance-based bonuses. Flexible work environment with options for remote work. Dynamic and collaborative work culture. If youre a marketplace expert with a passion for scaling eCommerce success across global markets, wed love to hear from you. Join Miko and be part of a cutting-edge company that s transforming the consumer tech industry!