Job Description

Roles and Responsibilities Develop, implement, and oversee training programs to improve employee performance, skillsets, and job knowledge. Assess training needs across various departments and design tailored training solutions. Conduct new hire onboarding and ongoing training sessions, including leadership development programs. Monitor and evaluate employee performance and adherence to quality standards. Desired Candidate Profile Overall 10-15 years experience 2 year experience as Senior Manager T&Q (Training & Quality) role or similar position. Excellent communication, presentation, and interpersonal skills. Ability to design engaging e-learning modules using adult learning principles. Must have Experience in Ecommerce