Senior Manager, SAP Technical Team - SAP Basis

Role Overview:

We are thrilled to announce that we are looking to expand our SAP Technology team (TCN) and are seeking a talented Senior Manager, SAP Basis. This role is integral to our global SAP implementation and support team, and it offers an incredible opportunity to be part of something truly special.

As a key member of our team, you will be at the forefront of the design, development, and adoption of our application management capabilities. These focus areas span across critical areas such as ERP, Manufacturing, Research, Mobility, and Big Data. Youll have the chance to work with the latest, robust, and updated SAP Architecture on Cloud and actively contribute to our roadmap towards S/4 Platform and SAP RISE.

This position is based at our ERP Technology Center in India, which provides technology professionals with a unique chance to collaborate with and learn from exceptional individuals from around the globe. Its a fantastic opportunity to challenge yourself, grow your career, and enjoy rewards that are not often found in technology careers. Most importantly, youll have the immense satisfaction of knowing that your work is helping to save lives.

We are on the lookout for someone brimming with innovative ideas, valuable experience, and a strong determination to make a real difference.

What will you do in this role:

• Strong experience with planning, design, installation, upgrades, implementation and technical configuration of SAP modules and components.
• Experienced with complex SAP and non-SAP technical integration and monitoring solutions for SAP applications and platforms.
• Strong knowledge of instance, database, and query tuning to improve the performance of the database/application.
• Good knowledge of networking and infrastructure, including operating systems (Linux, Windows, etc.).
• Good understanding of firewall, IDS, and basic knowledge of Security Operations Fundamentals.
• Basic understanding of network protocols .
• Basic knowledge of other databases: Oracle, Sybase, etc.
• Able to follow up, follow through, and deliver quality and timely results.
• Able to prioritize workloads and adjust schedules to meet deadlines.
• Able to adapt to rapidly changing technologies and apply them to evolving business needs.
• Able to communicate successfully at different levels of the organization.
• Role might require occasional slight overlaps with US (EST) time zone, SGP time zone and/or EMEA CET time zone.
• Managing day-to-day operations support for existing systems and coordinating offshore resources and activities.
• Go-live cutover activities, post Go-live stabilization, and support activities.
• Troubleshooting and problem resolution. Root Cause analysis for Service requests failures/outages, performance issues - continuous improvement methodologies
• Bring in Continuous Improvement Initiatives, to address technical pain points and enhancements in the Service Delivery
• Provides guidance on technology and project approaches in line with best practices and corporate strategies and standards.
• Ability to work independently, be a self-starter, clearly articulate security, and control risk exposures, and interact with development teams, configuration teams, various technical support teams, and business stakeholders.

What Should you have :

• BSc Degree or equivalent or higher with at least 8+ years of relevant work experience as SAP Basis administrator.
• Experience in SAP products: ECC, SAP BTP, SAP HANA, SOLMAN, Cloud ALM, GTS, GBT, SCM, Portal, XI, Gateway, BW, BOBJ, SLD, SideCar, GRC, Mobility, ARIBA, eSourcing, FIORI, SAP RISE S/4 HANA.
• Strong knowledge in SAP-supported cloud platforms, mainly AWS.
• The successful candidate will cover all aspects of SAP Basis administration, including system installations, upgrades, problem analysis and resolution, client copies, system refreshes, SAP instance configuration, and performance tuning for a complex system landscape.
• A deep understanding of the SAP platform, its underlying database, operating system, and hardware platform is required.
• Preferred skills in Project and Delivery Management, excellent analysis, communication, and documentation skills.
• Strong analytical, problem-solving, organizational, and planning skills.
• Experience with large-scale IT solutions, governance, and release management in complex organizations.
• SAP NetWeaver Certification in the latest SAP releases , SAP HANA, S/4 HANA , SAP RISE or AWS Cloud platform is a plus.
• ITIL Certification - Nice to have.