Senior Manager, Operations

Job Description

Operational Management : Support the day-to-day operations of projects within designated states, ensuring strict adherence to project terms and scope of work. Cross-functional collaboration : Coordinate with various teams within IA to drive key project outputs and outcomes. Efficiency Enhancement : Identify operational bottlenecks and assist in implementing strategies to boost efficiency and productivity. Data Analysis and Reporting Data Collection: Conduct end-to-end primary data collection exercises as per the project requirements Data Analysis: Analyse government, primary data and secondary research to identify trends and derive stakeholder recommendations. Welfare Delivery Analysis: Understand and document key aspects of the welfare delivery process. ME Planning: Contribute to developing and implementing the monitoring and evaluation plan for projects. Report writing : Write reports based on analysis and actionable recommendations for government stakeholders. Stakeholder Engagement Government Liaison: Engage with government officials at multiple levels on specific project aspects. This includes working out of a government office a few days a week. Community Outreach: Engage with citizens from economically and socially disadvantaged groups across diverse geographical areas. This entails travelling to rural and urban locations across the zone for consultations and data collection. Partnership Development: Foster on-ground partnerships with local NGOs and other civil society organizations. Requirements Skills and Qualifications Educational Background: A Masterdegree in social sciences, public policy, or a related field is preferred. Experience: Previous experience working on government projects is advantageous. Technical Skills: Proficiency in working on Excel or any data visualization tools (such as Miro/ PowerBI) would be beneficial. Research: Familiarity with carrying out end-to-end research studies including designing methodology, preparing study tools and conducting data collection. Documentation : Proficiency in reporting for diverse stakeholder, including policy briefs, research reports, donor reports etc. Communication Skills: Excellent written and verbal communication skills for presenting outputs to government audiences. Project Management: Ability to plan resources and deliver on key outputs while balancing the priorities of all stakeholders. Team Collaboration: Ability to work collaboratively within a multidisciplinary team environment while being self-motivated. Language proficiency : Working knowledge of Kannada is mandatory.