Senior Manager Internal Audit

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

What We Offer:

• Audit Planning Execution: Assist to develop and execute the annual risk-based internal audit plan. Lead and/or supervise audit engagements from planning through reporting, ensuring adherence to professional standards (e.g., IIA Standards).

• Risk Assessment: Proactively assess and identify significant risks (operational, financial, regulatory, and IT) across the organization to ensure appropriate audit coverage and focus.

• Reporting: Prepare and present clear, concise, and timely audit reports to senior management and the Audit Committee, detailing findings, control weaknesses, and practical recommendations.

• Follow-up: Oversee the timely follow-up on audit recommendations to ensure management implements corrective actions effectively.

• Advisory: Serve as a trusted advisor to management on matters of internal controls, risk mitigation, and corporate governance.

• Case Management: Lead and conduct complex internal investigations (e.g., fraud, financial misconduct, corruption, and ethics violations) in an independent, objective, and timely manner.

• Evidence Handling: Conduct effective interviews, gather and analyze evidence (including digital evidence), and maintain complete, accurate, and confidential investigation files.

• Reporting: Prepare detailed, high-quality investigation reports summarizing findings, conclusions, and recommended disciplinary or remedial actions in partnership with Legal and HR.

• Proactive Measures: Identify trends and control deficiencies arising from investigations and recommend process improvements to prevent future occurrences.

• Liaison: Coordinate and liaise with Legal, Human Resources, Compliance, and external parties (e.g., law enforcement, external auditors) as required.

• Supervision: Manage, mentor, and coach a team of auditors and/or investigators, fostering a high-performance culture and supporting their professional development.

• Methodology: Drive continuous improvement in Internal Audit and Investigations methodologies, tools, and reporting to enhance efficiency and effectiveness.

• Stakeholder Management: Build and maintain strong working relationships with management across all departments to ensure open communication and cooperation. The individual will have to also maintain effective and efficient working relationships with external service providers.