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Jobs in Egmore, Chennai, Tamil Nadu
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Allcargo Logistics Ltd
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SENIOR MANAGER - CUSTOMER SERVICE

SENIOR MANAGER - CUSTOMER SERVICE

Allcargo Logistics Ltd

0 years

0 Lacs

Egmore, Chennai, Tamil Nadu

Posted:1 week ago| Platform: Indeed logo

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Skills Required

service schedule code updating drafting notifications quoting report routing costing shipping mapping

Work Mode

On-site

Job Description

Egmore, Chennai, Tamil Nadu, India

Department

CUSTOMER SERVICE

Job posted on

Jul 08, 2025

Employee Type

Probationer

Experience range (Years)

0 - 0

Monthly vessel schedule for all sectors to broadcast to clients
Arranging client code creation in e-freight for new client
Sending all RFQ quotes
Updating/Guiding Tariff rates to Sales/CS/Accounts
Drafting & arranging Flyers/Mass mails to agents for any new SOP, notifications ,advisories etc
Quoting LCL /FCL rates/service pattern/DDU/DDP to clients
Following up for booking confirmation for FCL/LCL shipment quotes
Sending introduction mails to targeted new clients regarding our services in Air/import & export
Sending carting confirmation to clients for LCL shipments & do forwarding to clients for FCL shipments
Checking carting report daily & informing special routing/actual dstn/actual broker tagging/special instructions to ops
Updating e-freight remarks for any special routings/costing/agent/incentive agreements/buy rates etc for doc & accounts reference
Negotiating special rates/dstn charges etc from agents & forwarding to clients
Sending stuffing plan with container no. to clients
Arranging custom clearance /checklist approval / shipping Bill no / Carting Gate pass
Drafting ACD /SI etc from shipper’s docs & forwarding to BL desk to. Updating ACD form & sending to shippers to mail on letterheads
Arranging custom clearance docs & invoices from CHA & handover to accounts
Arranging BL draft approvals
Arranging KYC Docs of clients
Arranging GL Mapping of Clients
Arranging CAF Approval
Arranging Manifest correctors

Sending BLs & original custom docs to clients by courier

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