Senior Manager - CAS

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About GKM

Client Accounting Services Function

Role Overview

Senior Manager (CAS)

Key Responsibilities

• Client Relationship Management:

• Serve as the primary liaison between U.S. clients and the internal bookkeeping teams.
• Conduct regular client review calls and address escalations proactively.
• Build trust-based relationships with clients through clear communication, reliability, and value delivery.

• Operational Leadership:

• Oversee CAS processes for multiple CPA firm clients—ensuring accuracy, timeliness, and compliance.
• Monitor team performance, manage delivery schedules, and ensure adherence to client SLAs.
• Drive standardization and automation in bookkeeping procedures.

• Technical Mentorship & Training:

• Conduct ongoing training sessions for the bookkeeping team on U.S. GAAP, QuickBooks Online/Desktop, Xero, Bill and related software.
• Review workpapers, reconciliations, and monthly close files for quality control.
• Stay updated on accounting and technology trends to continuously upskill the team.

• Strategic Growth & Value Addition:

• Identify opportunities to expand services and introduce value-added solutions (e.g., management reporting, dashboards, process automation, FP&A).
• Collaborate with leadership to build new service lines and client offerings.

Desired Skills & Experience

• Educational Background:

   CA / CPA / CMA / MBA (Finance) or equivalent accounting qualification.

• Experience:

   Minimum 10 years in bookkeeping/accounting, including at least 3–5 years in a leadership or client management role.

• Technical Expertise:

• Strong command of accounting principles, reconciliations, and financial reporting.
• Proficiency in QuickBooks (Online & Desktop), Xero, Bill and Excel.
• Experience with U.S. accounting standards and working with CPA firms.

• Soft Skills:

• Excellent communication and presentation skills.
• Strong team management and mentoring abilities.
• High attention to detail and process orientation.
• Ability to work in a fast-paced, client-driven environment.
  

What We Offer

• Opportunity to lead a core function of a 25-year established outsourcing brand.
• Exposure to global clients and diverse industries.
• Collaborative, growth-driven work environment.
• Competitive compensation and performance-based incentives.