Senior Leader - Enterprise Headcount Planning - GO/JC/1614/2025

Roles and ResponsibilitiesThe incumbent will also be tasked with producing multi-dimensional executive reports and dashboards at a high frequency to support strategic decision-making. Regular interaction with senior executives across internal stakeholder departments�including, but not limited to, Service Line COOs, their teams, and Recruitment leaders is essential. Overall, this role is multi-faceted, encompassing organizational and process redesign through the application of advanced technologies and leading change management initiatives to drive enterprise-wide transformation.Construct and back-test statistical models for Enterprise workforce planningCreate downstream department level operational plans from the enterprise planTrack plan to actual on key metrics, not limited to utilization, offshoring, pyramid and hiringConceptualize and implement additional metrics as needed to drive effective quantitative analysis and insights.Must have skill setNeed to have Operational Excellence experience in Workforce Planning.

Skills Required

RoleSenior Leader - Enterprise Headcount PlanningIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired Education GraduationEmployment TypeFull Time, PermanentKey Skills

• WORK FORCE PLANNING
  

Other Information
Job CodeGO/JC/1614/2025Recruiter NameDivya R