Senior IS Operations Manager

ABB Ltd

15 - 18 years

25 - 30 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

operations management escalations project management kpi access management identity access management identity management oim operations java idm iam active directory service delivery ldap sailpoint oracle identity manager okta saviynt slas itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Oversee day-to-day operations of the UAM service, including user provisioning, de-provisioning, access reviews, role and attribute-based access controls.

Ensure service delivery aligns with defined SLAs, KPIs, and compliance requirements.
Monitor service performance and support issue resolution in collaboration with suppliers.
Act as the operational interface between ABB and UAM service suppliers.
Coordinate task execution, escalations, and service improvements with supplier operations support teams.
Participate in regular service reviews and ensure suppliers adhere to contractual obligations and ABB standards.
Ensure UAM processes comply with internal policies and external regulations (e.g., ICOFR, SOX,GDPR).
Support audits and implement corrective actions as needed.
Contribute to process documentation and standardization efforts.
Work closely with HR, IT security, application owners, and business units to ensure accurate and timely access provisioning.

Qualifications for the role :

Bachelor s or master s Degree, preferably in Computer Sciences, Engineering, Math or similar.
15 plus years of relevant experience, preferably in identity and access management.
Experience working with or managing outsourced service providers.
Familiarity with IAM tools (e.g., AD, Entra ID and conditional access, Saviynt, SailPoint, Okta) and ITIL V4 practices.
Security certifications are preferable.

More Jobs at ABB Ltd

Accounting & Reporting Analyst-Payable

Bengaluru

1.0 - 4.0 yrs

INR 3 - 7 Lacs

Accounting & Reporting Analyst General Accounting

Bengaluru

2.0 - 5.0 yrs

INR 5 - 8 Lacs

R&D Testing & Lab Specialist

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

2.0 - 4.0 yrs

INR 4 - 8 Lacs

Associate Project Engineer Batch Automation

Bengaluru

1.0 - 3.0 yrs

INR 4 - 7 Lacs

Associate Project Engineer-Process Power Manager

Bengaluru

3.0 - 6.0 yrs

INR 5 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.