Job Description

Large-capAbout the Role: We are looking for a highly experienced Senior Implementation Consultant to lead the end-to-end implementation of our SaaS solutions for large enterprise clients. This role requires a strategic thinker with strong problem-solving and solutioning, skills, technical expertise, and the ability to ensure seamless deployment of our software within the defined timelines. Key Responsibilities: Lead the SaaS solutioning and implementation process for large enterprise clients, including Banks, Insurance companies, Large Cap listed enterprises, etc. ensuring successful deployment and adoption. Manage the entire software deployment lifecycle , including requirement gathering, configuration, testing, and go-live execution. Collaborate with cross-functional teams including Product, Engineering, Customer Success, and Sales to ensure alignment on implementation strategies. Act as the primary point of contact for clients during implementation, providing technical guidance and ensuring smooth onboarding. Design and implement customized deployment solutions based on client-specific needs and best practices. Identify potential implementation risks and roadblocks , proactively working to mitigate them. Define and maintain project timelines, deliverables, and documentation to ensure on-time delivery. Conduct post-implementation reviews to ensure continued customer satisfaction and product optimization. Provide training and support to clients to ensure they can effectively use the deployed solution. Required Skills & Qualifications: 8+ years of experience in SaaS implementation, or enterprise solutions consulting . Bachelor's or Masters degree from a Tier 1 college (IIT/IIM preferred) . Proven track record of leading large-scale enterprise SaaS deployments . Experience working with large clients across industries Excellent project management skills , with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills with a customer-first approach . Exceptional stakeholder management and communication skills . Ability to thrive in a fast-paced, dynamic environment . Preferred Qualifications: Experience working with enterprise SaaS, ERP, CRM products and solutions . Knowledge of data migration, system integrations, and automation tools .