Senior Executive Possession

Job Description

Job Summary: We are seeking an experienced Possession Executive to join our team. The successful candidate will be responsible for ensuring the timely and efficient handover of completed projects to customers, while maintaining high levels of customer satisfaction. Key Responsibilities: 1. Possession Handovers: Coordinate and facilitate the handover process of completed projects to customers, ensuring all necessary documentation and inspections are completed. 2. Snag List Management: Identify, document, and track snag list items, ensuring prompt resolution and closure. 3. Customer Liaison: Develop and maintain strong relationships with customers, providing regular updates and addressing any concerns or issues. 4. Quality Control: Conduct inspections to ensure projects are completed to the required quality standards. 5. Defect Liability Period (DLP) Management: Manage the DLP process, ensuring all defects are identified and rectified within the specified timeframe. 6. Documentation and Reporting: Maintain accurate records and reports, including possession certificates, snag lists, and customer feedback. 7. Collaboration with Cross-Functional Teams: Work closely with construction, sales, and customer service teams to ensure seamless handovers and excellent customer experience. Requirements: 1. Education: Bachelor's degree in Civil Engineering, Construction Management, or a related field. 2. Experience: Minimum 2-3 years of experience in a similar role, preferably in the construction industry. 3. Skills: - Excellent communication and interpersonal skills. - Strong organizational and time management skills. - Ability to work under pressure and meet deadlines. - Proficient in MS Office and Google Suite. 4. Knowledge: Familiarity with construction practices, quality control processes, and customer service principles. If you are a motivated and customer-focused individual with a passion for delivering exceptional results, please submit your application, including your resume and cover letter.