senior Executive

4 - 6 years

5.0 - 7.0 Lacs P.A.

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer SatisfactionCustomer RetentionCustomer HandlingPost SalesCustomer RelationshipCRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle inbound customer calls and provide resolutions over the phone with a focus on exceptional customer service. Preferred candidate profile 3-5 years of experience in handling premium/high-end customers. 4-6 years of strong customer service experience, especially with HNIs (High Net Worth Individuals) in industries like Banks, Insurance, or Real Estate. Preferenc for candidates from Real estate or institutions such as HSBC, CITI, or SC Prior experience in the real estate sector will be an advantage. Perks and benefits

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