Join our Team
About This Opportunity
We are now looking for a Technical Authority Expert to be responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its respective domain!
What You Will Do
- Second level service problem restoration.
- To handle and execute the Change Request in stipulated time frame.
- Raise CSR towards OEM.
- Perform second level Preventive Maintenance of nodes.
- Acceptance testing of nodes.
- Involved in upgrade/updates of live nodes.
- Feasibility Testing and Rollout of New Feature as per MOP
- Emergency Handling
- Interface with other organizational entities such as GNOC – 1st Level Assurance RAN, NPIS, FM etc.
- Ability to perform under time constrains depending upon the business requirements.
- To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance, when necessary.
- To Create WO to FM team when necessary.
You will bring
- Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
- Good understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G & Nokia OEM RAN products (mcBSC, Flexi BSC, Air Scale BSC, SRAN, NCIR, DCAP, IXRE Switches..)
- Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signalling, voice and data flows, valuable services
- KPI formulae, KPI degradation and KPI troubleshooting and analytical and synthesis capabilities
- Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment’s
- Good Understanding of Machine Learning, Artificial Intelligence & Cloud technologies and good understanding and working knowledge of Scripting
- Detailed knowledge of Services and customer segmentation
- Core and access network performance / configuration parameters and their interpretation and usage.
- Flexible to work in 24*7 shifts
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city:
India (IN) || Noida
Req ID:
778339