Senior Engineer

Job Description

As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects. You will: As a SME will be front ending build and operations of end-to-end network infrastructure across multiple data center environments. Supported network infrastructure for all customer-facing product offerings for external customers. Perform daily system monitoring, verifying the integrity and availability of all hardware, resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs Proficient in working directly with highly technical customers and managing customer expectations. Stays current on technical specifications for hardware/software requirements of Dell Technologies and industry products through professional associations, trade journals, networking and associated training and seminars. Actively works to educate others on potential problems and resolutions. The work environment is 24/7 rotating shifts and will cover weekends and weekdays. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 6-9 Years of Experience in remote IT Infrastructure support of global enterprise clients Strong 5+ years experience with VMware ESXi, vCenter, SRM, VSAN, NSX V/T is expected. This experience should include the planning, deployment, configuration and administration of host systems and virtual machines 4+ years experience with Vblock, VxRack, VxRail and MX Compute. This experience should include the planning, deployment, configuration and administration. Hands on experience in handling SDDC environment, knowledge on PowerEdge and Power scale L2 level Experience on VMware SRM, RP4VM and NSX T