Senior Engineer- Application (Ahmedabad)

Job Description

A. Purpose of the Job 1. Pre Sale Support a. Support for Technical Proposal, Presentations, b. Demo of Automation solutions to customers in the form of PoCs. c. Customer Engagement for understanding requirements. d. Market Research. e. Solution Development 2. Post-sales support a. Project execution support for new developed solutions by Programming & parameterization of FA Hardware. b. Standardization of solution’s FB Development, Use of Library Melco solution Packages. c. Immediate Attention to customer for Problem Solving on sites by addressing technical issues and provide solutions to ensure smooth operations. d. Co-ordination between Execution team / Sales team while installation and commissioning of new projects. B. Skills and Capabilities I. Technical Skills: 1. Strong knowledge of FA products like PLC, HMI, SCADA, Servo Drive, Inverter, Networking, IT infrastructure. 2. Good knowledge of Label / Structured programing / FB Development. 3. System Engineering & Integration of third party devices over third party protocols. 4. Ability to develop machine logic by himself. II. Behavioral Skills/Soft Skills: 1. Communication skills and behavioral skills like Politeness, situation understanding. 2. Presentation skills 3. Leadership skills 4. Coordination between Customer / Sales and Execution Team and Product Technical Team. 5. Very strong Customer Service orientation 6. Interpersonal skills C. Job Responsibilities: Identify clearly the most significant responsibilities of the job which have a clear end results for the achievement of which you will be held accountable. 1. Presales & Post-sales support to Sales / Customers OEM etc. 2. Support to Exibitions demo setup preparation, exhibition, etc. 3. Programming support - for OEM Machine logic development, GAMP 5, CFR21 HMI development. 4. Library Management – Work on Libraries developed by Melco / Internally / Third part. 5. Training support to customers as and when required, Support to sales team as per their requirement 6. Creation of application support documents for knowledge 7. Onsite support to customers with proper and prompt solutions - for channels and Branch office customers 8. Support for quality related issues of FA Products – PLC/HMI/IPC