Senior Director of Product Management

Job Description

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking Senior Director of Product Management who will work alongside Product leadership to define and communicate the strategic path of both current and future First Advantage products. The Senior Product Director is engaged in the day-to-day decisions regarding product development and product releases, while influencing sales, marketing, finance, analytics, operations, implementation, and senior management to achieve revenue and profit goals. The specific focus of this role is management of First Advantage Global Criminal and Public Record processing partnerships and solutions. They will maximize product reusability and repeatability & focus on efficiency and revenue growth to enable new logo strategic client acquisitions, improved customer experience & teamwork. This includes new product and process conception, definition, launch, and post-launch activities, including increasing the profitability of existing products. They will oversee the day-to-day operations of the product owners and business analysts with the goal of prioritizing and creating user stories that create market growth for our company. The individual in the role may also contribute to the product lifecycle for our global products including management of the product backlog, writing user stories and acceptance criteria, defining sprint objectives, managing the project milestones and tasks, working with the project stakeholders, communicating progress, and planning releases. What We Do: We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually. Who You Are: You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. What You'll Do Responsibilities: Work closely with Product leadership to plan and coordinate the execution and delivery of data driven business plans and strategies for a portfolio of integration and background screening solutions Manage a team of Product Owners and Business Analysts to ensure delivery of quality, innovation and customer value throughout the product development lifecycle Collaborate with internal and external stakeholders to formulate, document, and validate tactical, actionable requirements for product development Manage roadmap prioritization and appropriate trade-offs regarding implementation issues based upon understanding constraints, dependencies, costs, resources and customer benefits Actively measure and analyze existing products for opportunities to innovate and improve Integrate performance metrics, usability studies, quality control, research and market analysis into product requirements to enhance user satisfaction Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to ensure quality, delivery, documentation and presentation of product features and solutions Keep abreast of the competitive landscape, industry trends, and digital innovation within the marketplace to inform strategy, go-to-market planning and coordination What You May Need To Be Successful Bachelor’s Degree or higher in business or technology field Ten or more years related experience in Business Analysis, Product Management or related role, preferably in a global, public organization, including practical agile experience Five or more years as a people manager Proven experience with product and software development tools, techniques and agile methodologies Strong leadership skills with a track record of leading and growing high-performing teams Strategic thinker with the ability to balance short-term needs with long-term vision Demonstrated success in setting strategy and executing in a matrixed organization Excellent communication and collaboration skills, with the ability to work effectively across different teams and levels of the organization Ability to synthesize and analyze data from a variety of sources, identify issues, draw conclusions, and craft solutions Ability to conduct and lead project meetings and track progress against stated strategies and timetables - A passionate commitment to user-centered design and development Excellent problem-solving, organizational, analytical, and communication skills - Pragmatic Institute certifications are a plus - Certified Scrum Product Owner(CSPO), Certified Scrum Master (CSM) or Project Management Institute-Agile Certified Practitioner (PMI-ACP) is a plus Project Management Institute (PMI), Certified Associate Project Management (CSPM) or Project Management Professional (PMP) certification is a plus Excellent analytical and problem solving Team player who can work flexible hours Ability to work collaboratively in a fast paced, constantly changing environment Flexible and not too rigid - Excellent organizational and time management skills- ability to multi-task Ability to change communication style to fit the situation and audience Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! EMPLOYEE BENEFITS – India Region: Most of the roles are enabled with the ability to work remotely with occasional business travel. Hybrid working model Comprehensive employee Leave policy Career progressions through I nternal job opportunities and Global Talent mobility programs Career Development : Mentoring Program, People Management Program, cross-functions training, soft skills training. Continuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms Training and Certification reimbursement programs Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs Quarterly Rewards and Recognition program to recognize exemplary performance Other attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. Show more Show less