Senior Customer Support Executive

0 - 4 years

3.0 - 4.75 Lacs P.A.

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

International Voice ProcessInternational Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions. Work Location : Hyderabad, India 5 Working days and 2 rotational week off Customer Service Agent As per company standard 1. Basic level screening by recruiter 2. Maki assessment / Voice&Chat 3. Manual assessment by trainer for language proficiency and maintain the scores/grades 4. Ops round. Please contact to this number or Share your resume to this number : 9182547678. Preferred candidate profile Perks and benefits

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