Senior Customer Service Executive

1 - 6 years

2.0 - 3.5 Lacs P.A.

Jodhpur, Ajmer

Posted:2 months ago| Platform: Naukri logo

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Skills Required

GOLD LOANGold AppraisingSalesGold Loan OperationsLoan Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

EARN UNLIMITED INCENTIVES (TARGET BASED)!!!!! Key Job Responsibilities To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate

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