Senior Consultant

Key responsibilities include:

• HRSD Implementation Certification is MUST.

• Extensive ServiceNow technical experience – been working as Developer for 4+ years.

• Strong HRSD SN experience (OOTB and processes) – at least 4+ years working experience of HRSD.

• Experience HR shared services and Service Delivery.

• Experience with a full HRSD suite implementation.

• Knowledge of HR functions, processes, and best practices.

• Knowledge of Enterprise Onboarding and Transitions through life cycle events.

• Experience with Case Management, Knowledge Management, Custom Form, Custom Workflow, Integration development and support.

Other responsibilities can include:

• Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology

• Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate

• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications

• Working with client stakeholders to document baseline, current state HR Service Delivery operations

• Developing the points of value to deliver throughout the HR Service Transformation effort

• Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture

• Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client

• • Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities