Senior Business Technology Enablement Specialist

3 - 6 years

20 - 25 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

  • The ideal candidate should be able be able to demonstrate a passion for technology and process with the ability to work at pace . Be a team player, able to work with and through others and flex to changing business priorities .
  • We want someone with the willingness to learn and try new things to drive better solutions and get results . With effective communication skills both written and verbal and excellent active listening skills.
  • You will have a good understanding of how people experience and navigate change, along with some knowledge of change management principles and methodologies.
  • You will be able to demonstrate s trong analytical and decision-making abilities and have the capability to work effectively within an organization.
M inimum Qualifications
  • Minimum 6-8 plus years of experience in Change, Communications, Training role , Technical Writer or relevant area.
  • Bachelor s degree in business, communications, or education or equivalent work experience
Core Skills:
  • Collaborates and contributes to IT epic portfolio and run the business work of medium complexity with minimal supervision and coaching from line manager and portfolio leads.
  • Demonstrates verbal and written communication skills and interpersonal skills with the ability to effectively interact with various levels in the organization .
  • Recommends decision-making for support and approaches to solutions.
  • Team player and able to work with and through others.
  • Solid communication skills both written and verbal.
  • Contributes to continuous improvement activities.
  • Captures qualitative and quantitative data.
  • Able to identify and communicate risks.
  • Supports stakeholder relationships e.g., subject matter experts.
  • Able to work with internal methodology , tools, and templates.
  • Understanding of Agile methodology including tools and technology.
  • Demonstrates analytical skills and attention to detail.
  • Ability to prioritize and meet tight deadlines .
  • Ability to work independently and effectively on multiple projects with limited supervision.
  • Strong knowledge of Microsoft Office Suite, Microsoft Teams, Snagi t.
  • Knowledge of eLearning tools (Captivate, Articulate Storyline, Brainshark) a plus.
Change , Training and Communication Skills:
  • Solid knowledge of instructional design concepts, learning objectives and training evaluation.
  • Participates in the design and development of technical training strategies and approaches for low and medium complexity efforts.
  • Designs, develops, and delivers tr aining materials utilizing in-house tools and templates.
  • Supports business partners and subject matter experts to execute technical training solutions.
  • Support training evaluation execution and metrics capture.
  • S upports, as needed, upload of application training, resources, and deliverables to training documentation repository.
  • Supports execution of technical training environments and data upkeep , as required .
  • Can plan and develop communication strategies and materials of low to medium complexity with guidance.
  • Gains understanding of TJX and IT communications brand standards.
  • Assists with drafting and editing technical communications using best practices.
  • Works with line manager to understand change management activities as part of overall project plans.
  • Can develop change management plans and impact assessments of low to medium complexity.
  • Basic understanding of solution adoption principles and can s upport business change readiness activities.

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