Job Summary
As Senior Business Analyst in the Corporate application division, you would be working on some of our latest ventures to Support and Enhance cutting-edge SaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support and continuous improvement of the application landscape.
This position acts as a critical liaison between the companys financial functions including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the companys IT organization.
Responsibilities
- Business Support
- Provides first-line support to users of financial applications.
- Responding to business user queries
- Providing one-on-one support, explanations, and guidance to users regarding finance operations
- Triaging data issues, process issues, and business user errors
- Liaise with IT and business users to define and prioritize business-related issues associated with systems
- Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood
Take the lead role in:
- Assisting with the business case
- Planning and monitoring
- Eliciting requirements
- Requirements organization
- Translating and simplifying requirements
- Requirements management and communication
- Requirement analysis
Business Requirements Analysis
- Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas
- Drives best practices during requirements gathering and modeling
- Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context?
- Understands business environment and helps to connect/align relevant business stakeholders
Stakeholder Management
- Manages stakeholder expectations and communications within and beyond the functional track
- Knows business environment well enough to identify and proactively include the correct stakeholder
- Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects
Solution Design
- Responsible for designing and documenting cross-functional and global solutions, drawing on the functional expertise of functional and technical team members or vendors, as appropriate
- Advises on solutions prepared by peers or supporting team, and champions good design practice
- Partners with business stakeholders to analyze, define, and document business processes within and across functional areas
- Drives best practices during requirements gathering and modeling
- Understands business environment and helps to connect/align relevant business stakeholders
Documentation
- Documents and reviews broader team documentation
- Supports the team in identifying and defining relevant documentation templates pertaining to solution delivery
- Is a champion for knowledge transfer to enable/empower other team members?
Functional Design
- Develop functional designs for applications, integrations, and conversions
- Ability to work on multiple functional areas and integrations with third-party products
- Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
- Reviews functional designs and obtains signoffs with the cross-functional business and IT teams
- Provides inputs into business processes based on design capabilities
- Champions sustainable, forward-looking functional designs
- Learn and adapt to new technologies in a short duration
Testing & Test Design
- Execute System integration testing
- Coordinate user acceptance testing for new systems or enhancement releases. This involves assistance with the creation of test cases and follow-up to ensure users complete testing per the schedule
- Coordinates integration testing validates test cases with stakeholders for user acceptance testing and training and obtains signoffs
- Coordinates defects clarification, triage, and coordinate resolution with engineering teams.
- Performs Mock close on financial systems
System Configurations
- Configures applications in line with business goals
- Designs forward-looking configurations by recognizing future needs aligned with the business roadmap
- Develop configuration standards
- Day to Day Support (Production Support)
- Supports and trains junior resources and oversees quality in triage and troubleshooting practices
- Leads troubleshooting efforts on critical issues with cross-functional teams through the resolution
- Identifies improvements to address repeat issues
Training and Change Management
- Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities
- Defines, communicates, and implements support and engagement plans
- Analyzes adoption rates and issues assesses business case realization and proposes solutions to improve
- Provides ad hoc training to various financial users on key financial applications
Qualifications
- Worked as Senior Systems Analyst, Senior Consultant, or Support Analyst for Oracle Fusion EPM and ERP application modules
- Hands-on experience in configuring, scripting, and testing for EPM and ERP Cloud application implementation and maintenance
- Years of knowledge in Planning, Budgeting, and forecasting modules
- Worked in most of the Oracle fusion ERP Financial applications primarily in GL,AP and AR Reconcilation
- Worked in most of the Oracle fusion EPM applications primarily on ARCS
- Worked with an onshore delivery leads and support team
- Have in-depth finance functional knowledge to understand business requirements and convert them into technical solutions
- Good analytical and problem-solving ability
- Flexible to work on a rotating shift model to support EMEA and AMER timezone customers
Preferred Qualifications
- Bachelors degree in accounting, Finance, IT, or a related field
- 9+ years of experience working within the finance or IT organization of a large multinational company
- Worked in rotating shift model to support EMEA and AMER timezone customers
- Strong written and oral communication skills
- Strong problem-solving and decision-making abilities
- Willingness to travel occasionally if needed.
- Preference to computer science, mathematics, Accounting, and related fields of study
