Senior Associate Sales

Job Description

MINIMUM QUALIFICATION Bachelor's degree in a related field is preferred. Any certification in consultative selling or sales SKILLS Exceptional verbal and written communication skills. Strong interpersonal and relationship-building skills. Adept at using virtual communication tools, including email and phone. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. RELEVANT EXPERIENCE 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach PRINCIPAL RESPONSIBILITIES Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Please call me between 11 and 6 p.m. on 6309008891 / 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.