Job Description

Roles and Responsblities: Under the supervision of the Senior Manager, this role will be responsible for the triage of client requests for contracting support, and ensure requests are efficiently, effectively, and appropriately reviewed, assessed, and allocated in a timely manner to the right Legal groups as appropriate. The role will require high level engagement internally and externally including frequent interactions with the business. A strong sense of delivery and execution is key to ensure client experience is consistent, efficient and high quality. Ensure clear understanding of the end-to-end contracting process and governance, and feedback any areas that may require clarification or refinement for continuous improvement. Manage client inquiries and feedback. Regular review and assessment of the client requests and triage process with the Global Contracting Operations Senior Manager to ensure continuous monitoring and improvement. Ensure coordination and lines of communications with the various Legal groups are efficient and effective. Assist in various operations and administrative task responsibilities, such as BAU reporting, manage/maintain training content/resources, and various communications. If you have these skills, we would like to speak to you. 2+ years of experience in contract administration /operations or a similar role in legal operations, including managing client requests for contract support and appropriate assessment for timely triaging of the same. Technical skills to understand IT systems supporting contracting process is a plus. Require certain level of knowledge and experience in contracts and related processes. Willingness to work flexible hours as this position supports global business located in different geographies.