Senior Associate - Banking Operations

Job Description

What You Will Do: Act as a POC for all Terminal Procurement/Merchant Pricing Requests/Sales Priority Request for activating an account/payment method in PG Should have basic understanding of PG products and features Should understand the pricing for PG Product ; drive the TID allocation in the manner of the same Should be able to screen websites, merchant calling if and when required Achieve TAT Quality targets consistently Target the Terminal procurement/STB cases at 90% Contribute in process improvements; automation in the best interest for the merchants experience Own execute end to end cost queries internally, cross-functionally with our banking partner What You Will Need: 2 - 4 years of Banking operations role with any licenced Payment Aggregators Strong communication skills, oral written Proven experience on google sheets or excel knowledge Strong inter/intrapersonal skills and an ability to build rapport with our banking partners Data analytics skills to understand represent the activities allocated with fine presentation skills