Job Title: Solutions Lead – Commercial & Specialty Insurance (BPM & Digital transformation)Location: India (Hybrid)Department: Insurance IGM (EMEA)Reports To: Solutions and Capability Leader, InsuranceGrade: D1/D2________________________________________
Job Summary:
We are looking for a strategic and technically adept Solutions Lead to drive the design and delivery of winning BPM solutions for RFPs and proposals, with a strong focus on the Insurance industry. The ideal candidate will combine deep domain knowledge with expertise in digital technologies, AI, and data-driven transformation to craft innovative, scalable, and client-centric solutions.________________________________________
Key Responsibilities:
- Lead the solutioning and technical response for BPM-related RFPs, RFIs, and proposals in the insurance sector (preferably UK Commercial and Specialty Insurance).
- Collaborate with sales, delivery, product, and technology teams to design end-to-end solutions that align with client needs and strategic goals.
- Translate complex business requirements into digital-first BPM solutions leveraging automation, AI/ML, analytics, and cloud platforms.
- Develop solution blueprints, architecture diagrams, and value propositions tailored to insurance clients
- Present solutions to internal stakeholders and clients through orals, workshops, and demos.
- Stay current with industry trends, regulatory changes, and emerging technologies in insurance and BPM.
- Support cost modeling, risk assessment, and transition planning for proposed solutions.
- Contribute to the development of reusable assets, accelerators, and best practices.
________________________________________
Required Qualifications:
- Bachelor’s degree in Engineering, Computer Science, or related field (Master’s or MBA preferred).
- 10+ years of experience in BPM, digital transformation, or solution architecture roles.
- Proven experience in insurance domain processes, systems, and regulatory environments.
- Strong understanding of BPM platforms (e.g. Appian), AI/ML, RPA, and data analytics.
- Experience in crafting responses for large, complex RFPs and client engagements.
- Excellent communication, presentation, and stakeholder management skills.
- Familiarity with cloud ecosystems (AWS, Azure, GCP) and data platforms (Snowflake, Databricks, etc.).
________________________________________
Preferred Skills:
- Experience with digital underwriting, claims automation, policy administration, or customer experience transformation in UK Commercial and Specialty Insurance.
- Prior experience of working within the Lloyd’s and London Market landscape
- Certifications in BPM tools, cloud platforms, or AI/ML frameworks are a plus.
- Experience working with global delivery teams and offshore models.
- Familiarity with regulatory and compliance requirements in the insurance industry.
- Strong analytical and storytelling skills to craft compelling value propositions.
________________________________________
Why Join Us?
- Be at the forefront of digital innovation in the insurance industry.
- Work with a collaborative, high-impact team on strategic deals.
- Access to cutting-edge tools, platforms, and learning opportunities.
Job Title: Solutions Lead – Commercial & Specialty Insurance (BPM & Digital transformation)
Location: India (Hybrid)
Department: Insurance IGM (EMEA)
Reports To: Solutions and Capability Leader, Insurance
Grade: D1/D2
Job Summary:
We are looking for a strategic and technically adept
Solutions Lead
to drive the design and delivery of winning BPM solutions for RFPs and proposals, with a strong focus on the
Insurance industry
. The ideal candidate will combine deep domain knowledge with expertise in
digital technologies, AI, and data-driven transformation
to craft innovative, scalable, and client-centric solutions.
Key Responsibilities:
- Lead the solutioning and technical response for BPM-related RFPs, RFIs, and proposals in the insurance sector (preferably UK Commercial and Specialty Insurance).
- Collaborate with sales, delivery, product, and technology teams to design end-to-end solutions that align with client needs and strategic goals.
- Translate complex business requirements into digital-first BPM solutions leveraging automation, AI/ML, analytics, and cloud platforms.
- Develop solution blueprints, architecture diagrams, and value propositions tailored to insurance clients
- Present solutions to internal stakeholders and clients through orals, workshops, and demos.
- Stay current with industry trends, regulatory changes, and emerging technologies in insurance and BPM.
- Support cost modeling, risk assessment, and transition planning for proposed solutions.
- Contribute to the development of reusable assets, accelerators, and best practices.
Required Qualifications:
- Bachelor’s degree in Engineering, Computer Science, or related field (Master’s or MBA preferred).
- 10+ years of experience in BPM, digital transformation, or solution architecture roles.
- Proven experience in insurance domain processes, systems, and regulatory environments.
- Strong understanding of BPM platforms (e.g. Appian), AI/ML, RPA, and data analytics.
- Experience in crafting responses for large, complex RFPs and client engagements.
- Excellent communication, presentation, and stakeholder management skills.
- Familiarity with cloud ecosystems (AWS, Azure, GCP) and data platforms (Snowflake, Databricks, etc.).
Preferred Skills:
- Experience with digital underwriting, claims automation, policy administration, or customer experience transformation in UK Commercial and Specialty Insurance.
- Prior experience of working within the Lloyd’s and London Market landscape
- Certifications in BPM tools, cloud platforms, or AI/ML frameworks are a plus.
- Experience working with global delivery teams and offshore models.
- Familiarity with regulatory and compliance requirements in the insurance industry.
- Strong analytical and storytelling skills to craft compelling value propositions.
Why Join Us?
- Be at the forefront of digital innovation in the insurance industry.
- Work with a collaborative, high-impact team on strategic deals.
- Access to cutting-edge tools, platforms, and learning opportunities.
- Competitive compensation, benefits, and career growth.
- Competitive compensation, benefits, and career growth.
