Senior Advisor - Collections (UK Telecom)

Job Description

Role : Senior Advisor, Debt Control Industry : Telecoms, Managed IT, Security Market Place : B2C, Britain. Shift : 1:15pm to 10:30pm Monday to Friday | Alt Saturdays till 6:30pm Role : Collecting outstanding dues from existing customers through calls, chats & emails. Role Description: - We are looking for an ambitious Debt Controller to expertly manage the debts of our company. As a Debt controller, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support. To ensure success as a credit controller, you should have a good eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class credit controller can maximize company profits by efficiently managing its debts. Basic Responsibilities: • Evaluating new credit requests and conducting client credit checks. • Managing and collecting debts from company debtors. • Setting up the terms of credit for new clients. • Negotiating payment plans. • Managing the collection of all payments and debts. • Responding to client inquiries. • Processing invoices. • Preparing statements and reports for the company accountant. • Managing the sales ledger. • Liaising with customers and the sales team. Role Requisites: - • Excellent communication skills • Intermediate to Advanced level expertise of MS Excel. • Prior Experience and Knowledge of Customer billing (Preferably of a Telecom product). • Update financial data in databases to ensure that information will be accurate and immediately available when needed. • Prepare and submit weekly/monthly MIS reports. • Previous work experience as a credit controller for atleast 24 months • Ability to reconcile complex debtors' accounts. • Ability to deal with problematic clients. CTC, Bonuses & Rewards: - Salescom Services Private Limited is an equal opportunity employer in the local industry. Our operations and company visions are quite niche and heavily focused towards being a massively successful operations engaged in next generation sales & marketing wins, support and information technology enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best fit match than the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit. Café Facilities, company funded meals, generous leaves, medical insurance paid for, exposure to game-changing knowledge in UK phone & internet-based technologies & constant re-investments in your training & skill-aided development will be there to gain long term in this role! Show more Show less