Senior Account Manager

Job Description

9+ years of experience in value based selling of B2B/ SaaS/ Enterprise products. Consistent track record of exceeding revenue goals with impeccable negotiation skills. Well-versed in selling to customers in India, with an established CXO network in the region. Must have spent time doing account Management and acquisition of enterprise-grade customers. Hands-on with farming, mining, and expanding revenue from existing customers portfolio. Strong experience in handling accounts ranging from $100K ACV to $500K ACV. Have run end-to-end sales cycle and handled negotiations by yourself for high-ARPA deals. Practitioner of consultative selling across nuanced CX, Risk Management, MarTech product lines. Excellent at relationship building with a strong belief in consistent face time with customers. The impact you will create: Serve as primary point of contact for all matters of your Named Accounts portfolio in the region. Manage existing customers in the West Region (Mumbai). Continuously mine opportunities in the given Named Accounts portfolio to meet sales quotas. Ensure revenue growth via upsell and cross-sell in the allocated customer portfolio. Work closely with Customer Success to drive retention and adoption, to ensure smooth renewals. Build a large deal pipeline backed with a high velocity conversion rate. Map key stakeholders CXOs in the account to close deals faster and drive leadership syncups. Identify and engage high potential untapped accounts in the region and bring them onboard. Primarily leverage your network adopt outbound selling to acquire such accounts. Negotiate contract terms, pricing, and service level agreements. Monitor and track key account health metrics and prepare reports on account status. Accurately forecast and meet monthly revenue targets while sharing progress reports. It would be great if you also have: Exposure to technology driven business models. Good understanding of mobile and communication platform technologies. Entrepreneurial traits, proactive approach, passion to succeed and desire to grow.