Senior Academic Counselor

Job Description

Role: Senior Academic Counselor Location: HSR Layout, Bengaluru About the Role: As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses. Responsibilities: ● Cold call and qualify potential leads from a designated target audience. ● Understand learner needs and recommend suitable courses from our portfolio. ● Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses. ● Negotiate effectively and address customer concerns to secure enrollments. ● Build strong relationships with potential learners and nurture leads for future conversions. ● Maintain accurate records of calls, interactions, and progress towards individual and team targets. ● Contribute to the continuous improvement of sales processes and strategies. Qualifications: ● Proven experience in B2C sales, preferably in the education sector. ● Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone. ● Strong problem-solving and consultative selling skills. ● Ability to identify and overcome objections confidently. ● Time-management skills and the ability to work independently and as part of a team. ● Target-oriented and motivated to achieve success. ● Proficiency in using CRM tools and data analysis for reporting. ● Knowledge of data science or programming is a plus. Benefits: ● Competitive salary and commission structure. ● Opportunity to work in a dynamic and fast-paced environment. ● Be part of a team that is passionate about making a difference in people's lives. ● Regular training and development opportunities to enhance your sales skills. ● Chance to contribute to the growth of a leading upskilling platform. Show more Show less