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Field Services Engineer Coforge

2.0 - 6.0 years

0 Lacs

uttar pradesh

On-site

As a Field Engineer in Airport Operations at Coforge, your role involves providing initial operational support and handling incidents at airports. Your primary responsibilities will include: - Serving as the first point of contact for airlines seeking technical assistance via phone, email, or other communication channels - Providing excellent customer service by being polite, patient, and helpful in addressing user concerns - Gathering information to understand and identify the nature of the technical issues reported by users - Logging and documenting support requests, detailing the problem, its severity, and any troubleshooting steps taken - Providing initial troubleshooting and technical a...

Posted 19 hours ago

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