Security & IT Support Intern

Job Description

At SmartQ , we are looking for a Security & IT Support Intern to assist in security awareness training, SharePoint and Confluence management, Identity and Access Management (IAM), and IT support tasks. This internship is a fantastic opportunity for students or recent graduates to gain hands-on experience in security operations and IT support, contributing to the organization’s security posture while supporting daily IT operations. Roles and Responsibilities Key Responsibilities: Security Responsibilities: Assist in planning, executing, and tracking security awareness training programs. Manage and update security-related content on SharePoint and Confluence. Support IAM processes, including user provisioning, deprovisioning, and access reviews. IT Support Responsibilities: Provide first-level IT support for hardware, software, and account-related issues. Assist in troubleshooting and resolving technical problems for employees. Support documentation and maintenance of IT assets and system access requests. Required Qualifications: Currently pursuing or recently completed a degree in Cybersecurity, IT, Computer Science, or a related field. Basic understanding of information security concepts and best practices. Familiarity with SharePoint, Confluence, or similar collaboration tools. Interest in IAM principles and IT support processes. Strong problem-solving and communication skills. Ability to work independently and collaborate effectively within teams. Knowledge of security awareness training programs. Experience with IT troubleshooting and technical support. Familiarity with IT asset management and user access management tools. Benefits of working at SmartQ: SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees: Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges. Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals. Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives. Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees. Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees. Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees. Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement. Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs. Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees. Message from CEO: We've come to realize that we're not merely in the B2B food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place