About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:
Custom Objects Team in HighLevel form the backbone of our data extensibility platform, enabling users to model and manage data beyond standard CRM entities like Contacts, Opportunities, and Appointments. They power a wide range of use cases from custom CRMs and booking systems to project management and reporting. They are also deeply integrated across our ecosystem, including Pipelines, Forms, Triggers, APIs, and Workflows.As an SDET for Custom Objects, you’ll be validating complex relational data models, API interactions, and UI-driven configurations that define these objects. You’ll ensure scalability, reliability, and data consistency across interconnected modules. This is a highly impactful role that involves testing across dynamic schema-driven systems and collaborating closely with product, backend, and frontend teams to maintain seamless platform interoperability.
Responsibilities:
- Take ownership of the quality of deliverables, including new features and enhancements
- Collaborate with product managers and engineers to understand requirements and user workflows
- Design and execute efficient manual test cases, including functional, regression, and exploratory testing
- Build and maintain automation test scripts for UI and API validations (using Selenium, Playwright, or equivalent)
- Identify and address QA process bottlenecks, driving continuous improvements
- Participate in sprint ceremonies, bug triages, and release readiness discussions
- Track, report, and validate defects using defect management tools
- Support integration testing with external APIs (e.g., Shipday, proprietary delivery software)
- Ensure high-quality test execution in Agile (Scrum/Kanban) environments
- Work closely with senior SDETs and developers to scale automation and adopt best practices
Requirements:
- 3+ years of experience in software testing, preferably in SaaS/web applications
- Strong knowledge of API testing and performance testing (Postman, JMeter, or equivalent)
- Understanding of HTML, CSS, JavaScript, and browser debugging tools
- Hands-on experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)
- Good programming skills in at least one language (Java, Python, JavaScript/Node.js, TypeScript or Ruby)
- Solid understanding of OOP concepts and design patterns
- Experience with source control (Git or SVN)
- Knowledge of Agile software development (Scrum/Kanban) and the QA role within it
- Strong organisational and problem-solving skills, with the ability to manage multiple test executions
Nice to have:
- Exposure to white box and black box testing approaches
- Familiarity with CI/CD pipelines and cloud environments
- Prior experience with automation in distributed systems or API-heavy applications
- Basic knowledge of performance/security testing concepts
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
