Job Description

Moodle with us! We're the world's most popular learning platform and we're on a mission to empower educators to improve our world. We are now seeking a Scrum master who will run and manage sprints, as well as assign work to developers. They help organize, guide, and review the development of team members. They will create and maintain both user and client documentation, maintain project tickets, and attend regular meetings to make a significant impact on the future growth of Moodle. Working within the India Services team, the Scrum Master works closely with Sr. Technical Manager, and Project Team Leads, to complete various development tasks. We're looking for a certified and experienced Scrum Master to guide and coach our agile teams. The ideal candidate will be passionate about Agile principles and skilled at removing impediments, facilitating team rituals, and fostering a culture of continuous improvement. You should be comfortable working in a fast-paced, evolving, and innovative environment. What Your New Job Can Look Like... At Moodle, no two days will ever be the same, but most days in this role usually involve a mix of: Promote the use of metrics to assess and manage delivery capacity and velocity Conduct daily follow-ups with team members to ensure sprint goals are met Maintain an objective view on issues and provide troubleshooting support Assist teams in resource allocation to maintain delivery velocity and smooth product lifecycle Work with teams to address dependencies for efficient workflow and task completion Help remove blockers to facilitate workflow Manage Jira and related systems Collaborate with developers to translate client requests into Jira stories, tasks, and epics Support story writing and organize Jira issues and documentation Guide developers and interact with Sales and Account Managers Communicate with clients to clarify expectations and progress Manage workloads to meet deadlines and adapt to changes Track code repository structure and assist in architecture reviews Help define roadmaps and product delivery reporting Update documentation and share delivery information Present Moodle LMS delivery at events as needed Assist account managers with project scoping Translate requests for the Software Development team and explain technical concepts to non-technical stakeholders Coordinate with Moodle teams on client requests Use Freshdesk for client communication and issue resolution Manage development tickets in Freshdesk and maintain client relationships Regularly update clients on project status Facilitate developer-client meetings to align expectations Document and share Agile products internally Engage all project stakeholders in planning activities Requirements We'd love to hear from you, especially if you can talk to us about your: Either tertiary qualification in Computer Science, project management, or equivalent experience Strong: Jira experience and running sprint teams Understanding of agile development processes Understanding of git and source control in general Excellent communication skills Enthusiastic and approachable personality with the ability to build and maintain quality relationships with multiple stakeholders. A positive, intuitive and clear communicator (both written and verbal) with the ability to earn trust and credibility A strong eye for detail Have a proactive and solutions-focused attitude, a willingness to ‘speak up' and share their ideas with the team in a positive and constructive way A strong team player who contributes actively to the overall team goals and projects while also being able to work independently and take initiative that would improve processes and outcomes. Highly organized with the ability to manage their own workload to meet tight deadlines with competing priorities You'll sweep us off our feet if you have: Frontend developments skills, RequireJS, ES6 Experience working with Web Services and RESTful applications Moodle Programming experience PHP programming skills Proficient in HTML, CSS, Javascript, and Ajax and familiar with databases and SQL Understanding of performance, object-oriented principles, design patterns, and security Benefits What life at Moodle is like... Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We've built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!) What else, you say? Our team promotes a flexible working environment that promotes true work life balance We believe in motivating performance rather than micromanaging it, allowing you to feel empowered to do what you do best Gaining new skills by learning from highly skilled peers, along with your own learning and development allowance each year to support your growth Work with a global team on a worldwide platform and make a real difference As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good Other excellent benefits, like access to our Employee Share Purchase plan, casual and earned leaves to recharge yourself, also volunteer and enjoy a day off for your birthday!, or choose your own optional holiday and many more! Learn More About Your New Workplace... Moodle is the world's most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. Find out more about us on our website. Does al l this sound good? If yes... Click on the following link to apply Add your resume and anything else you'd like to add... in English, please Press send At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We're committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter . Show more Show less