SBC T3 Engineer (Ribbon/Sonus)

Convergeone India

9 - 14 years

25 - 40 Lacs

hyderabad

Posted:6 hours ago| Platform:

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Skills Required

oracle session border controller sbc ribbon audio codecs sip ribbon sbc sonus sbc

Work Mode

Hybrid

Job Type

Full Time

Job Description

Shift: Night Shift (6pm - 3am) Rotational

Job Summary:

SBC (Session Border Controller) Specialist

Key Responsibilities:

Configure, manage, and troubleshoot
Session Border Controllers (SBCs)
including
Ribbon/Sonus
,
Audiocodes
platforms.
Provide expert-level support for
VoIP/SIP-based communication systems
and resolve complex call flow and signaling issues.
Integrate SBCs with telecom carriers and enterprise voice infrastructure.
Provision and manage
CenturyLink/Lumen circuits
and maintain
C1 UTS/Circuit Management
systems.
Collaborate with telecom providers and internal teams to ensure seamless voice service delivery.
Monitor SBC performance, conduct root cause analysis, and implement corrective actions.
Maintain accurate documentation of SBC configurations, call flows, and circuit inventories.
Participate in voice network upgrades, migrations, and capacity planning.
Provide on-call support and respond to critical voice infrastructure incidents.

Required Skills & Experience:

Strong hands-on experience with
Ribbon/Sonus SBCs
,
Audiocodes SBC solutions
.
In-depth knowledge of
VoIP/SIP protocols
, call routing, and media handling.
Experience with
telecom integration
, including
CenturyLink/Lumen circuit provisioning
.
Familiarity with
UTS (Unified Transport System)
and
C1 circuit management
tools.
Basic working knowledge of
Juniper networking
is a plus.
Ability to analyze SIP traces and troubleshoot signaling issues using tools like Wireshark or SBC logs.

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