SAP Lead Functional (S/4HANA Public Cloud)

Role Overview:

SAP Functional Lead

Key Responsibilities:

• Lead and manage daily SAP operations, including incident resolution, service requests, and user support.
• Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, with a focus on Professional Services processes.
• Collaborate with business stakeholders to understand operational challenges and provide timely solutions.
• Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution.
• Oversee functional areas including:

• Professional Services

  : Project creation, time entry, billing, reporting.

• R2R

  : General ledger, asset accounting, financial reporting.

• P2P

  : Vendor management, procurement cycles (basic level).
• Support change management, testing, and deployment using

  SAP ALM

  tools.
• Work with technical teams to leverage

  SAP BTP

  for integrations, extensions, and analytics.
• Maintain documentation, SOPs, and training materials for operational processes.
• Drive continuous improvement initiatives and support enhancement projects.
• Ensure compliance with internal controls, audit requirements, and SAP best practices.
• Experience in SAP modules such as FICO, SD, PS. Strong solution design and configuration experience (

  Solution Builder

  and

  Central Business Configuration

  ).
• Knowledge of the SAP Cloud Application Programming (CAP) Model is advantageous.
• Good understanding of In-App Extensibility, Side-by-Side extensibility, and form design using Adobe LiveCycle Designer in the SAP S/4 HANA Public Cloud environment.

Required Qualifications:

• Bachelors or Master’s degree in Information Technology, Business Administration, or related field.
• 8+ years of SAP experience, with at least 3 years in

  SAP S/4HANA Public Cloud

  .
• Proven experience in

  Professional Services

  domain within SAP.
• Strong functional knowledge of

  R2R

  and working understanding of

  P2P

  .
• Hands-on experience in managing

  SAP operations support

  and issue resolution.
• Familiarity with

  SAP BTP

  and

  SAP ALM

  tools.
• Excellent communication, stakeholder management, and leadership skills.
• Experience in agile environments and cross-functional collaboration.

Preferred Skills:

• SAP Certification in S/4HANA Public Cloud.
• Experience with SAP Analytics Cloud (SAC).
• Exposure to global rollouts and multi-country implementations.
• Understanding of compliance and audit requirements in SAP environments.