Salesforce Technical Architect:

. Salesforce Technical Architect:

Number of Positions: 1

Experience: 10- 12 Years

Technical Architect that has good functional and technical knowledge in the Salesforce platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution.

Technical & Platform Skills

• Deep Commerce Cloud Knowledge:

  Mastery of the Salesforce Commerce Cloud, including its core platform capabilities, APIs, and data models.

• System Architecture & Design:

  Ability to design scalable, secure, and high-performance end-to-end e-commerce solutions. This includes creating architecture diagrams, data models, and technical specifications.

• Integration Expertise:

  Proficient in designing and implementing integrations with third-party systems such as ERPs (e.g., SAP), CRMs (e.g., Salesforce Sales/Service Cloud), PIMs, OMS, and payment gateways. Knowledge of REST/SOAP APIs, middleware, and data mapping is crucial.

• Customization & Development:

  Understanding of SFCC's customization capabilities, including cartridge development, OCAPI/Shop API, and extension points. While not always coding daily, the architect must be able to review code and guide developers effectively.

• Performance & Scalability:

  Skills in performance monitoring, bottleneck analysis, caching strategies (CDN, platform-level), and designing for high-traffic events.

• Security Best Practices:

  Knowledge of web security standards, data encryption, access control, and ensuring PCI compliance for payment processing.

• DevOps & Deployment:

  Familiarity with CI/CD pipelines, code repositories (e.g., Git), and deployment processes within the SFCC environment.

Business & Strategic Skills

• Business Acumen:

  Ability to understand and translate business requirements from various stakeholders (marketing, sales, operations) into technical solutions that drive business value.

• E-commerce Domain Knowledge:

  Strong understanding of the end-to-end e-commerce business processes, from customer acquisition to fulfillment and customer service.

• Strategic Thinking:

  Capacity to act as a strategic advisor to clients, guiding them on technology choices and long-term roadmap planning.

Leadership & Communication Skills

• Stakeholder Management:

  Excellent communication and presentation skills to articulate complex technical concepts to both technical and non-technical audiences, from developers to C-level executives.

• Team Leadership & Mentorship:

  Ability to lead technical design sessions, conduct code reviews, and mentor developers to foster a culture of quality and continuous improvement.

• Project Governance:

  Strong organizational skills to provide technical oversight throughout the project lifecycle, ensuring solutions are delivered on time, within budget, and to the required quality standards.

• Problem-Solving:

  Advanced analytical and problem-solving skills to troubleshoot complex technical issues and make critical design decisions under pressure.

• Documentation:

  Meticulous attention to detail in creating and maintaining comprehensive technical documentation that is clear and useful for development, QA, and support teams.