Salesforce Developer

Back-End Developer

fast-paced, collaborative environment

Job Role : Salesforce Developer

Job Location : India (Remote)

Key Responsibilities:

• Architect, develop, and optimize

  back-end systems for

  Salesforce Service Cloud Voice and AWS Connect

  .

• Design, build, and maintain

  APIs, microservices, and server-side logic to integrate

  Service Cloud Voice with AWS services

  and other enterprise applications.

• Develop and maintain databases

  , ensuring efficient data storage, retrieval, and performance optimization.

• Implement security best practices

  , including authentication, authorization, and encryption, to safeguard sensitive data.

• Troubleshoot and debug

  complex back-end issues related to

  telephony, call routing, real-time analytics, and integrations

  .

• Work closely with front-end developers

  to integrate

  UI components with back-end services

  , ensuring seamless user experiences.

• Optimize system performance and scalability

  , leveraging AWS services such as

  Lambda, S3, DynamoDB, SQS, and API Gateway

  .

• Collaborate with DevOps teams

  to manage CI/CD pipelines, deployment automation, and cloud infrastructure provisioning.

• Stay updated on the latest Salesforce and AWS technologies

  , best practices, and industry trends.

• Document technical specifications, workflows, and system architecture

  to ensure knowledge sharing and scalability.

Required Qualifications & Skills:

• Proven experience

  as a

  Back-End Developer

  , working with

  Salesforce Service Cloud Voice and AWS Connect

  .
• Strong

  programming skills

  in

  Node.js, Java, Python, or Apex

  for developing scalable back-end services.
• Experience with

  Salesforce API integrations

  , including

  REST, SOAP, and GraphQL APIs

  .

• Deep understanding

  of

  AWS services

  such as

  Lambda, API Gateway, DynamoDB, S3, SQS, SNS, IAM, and CloudFormation

  .
• Strong knowledge of

  database design, query optimization, and performance tuning

  with

  SQL and NoSQL databases

  .

• Familiarity with DevOps tools

  (CI/CD pipelines, Docker, Kubernetes, Terraform, Jenkins, Git).
• Experience with

  real-time data processing, WebSockets, or event-driven architectures

  .

• Excellent problem-solving and debugging skills

  in distributed cloud environments.
• Knowledge of

  OAuth, JWT, and security best practices

  for authentication and authorization.
• Ability to

  write clean, modular, and maintainable code

  following software engineering best practices.

• Strong communication skills

  , ability to work in cross-functional teams, and fluency in English.

Preferred Qualifications (Nice-to-Have):

• Salesforce

  Platform Developer I & II

  or

  Service Cloud Consultant Certification

  .
• Experience with

  AWS AI/ML services

  for

  speech analytics and sentiment analysis

  .
• Familiarity with

  Amazon Lex and Amazon Polly

  for advanced voice automation.
• Knowledge of

  Terraform or CloudFormation

  for managing cloud infrastructure as code.

Why Join OSF Digital?

OSF Digital

equal opportunity employer

Join us and be part of a global team that shapes the future of digital solutions!

Apply today and take your career to the next level!