Salesforce Developer

Key Responsibilities

Salesforce Development and Technical Support

• Develop, enhance, and support Salesforce applications using Apex, LWC, Visualforce, and Lightning components
• Design and implement secure, scalable solutions leveraging Salesforce APIs (REST, SOAP, Metadata)
• Develop and optimize SOQL and SOSL queries, batch Apex, triggers, flows, and integrations
• Design and build interfaces between Salesforce and other enterprise applications
• Configure and support event management tools such as Marketo
• Perform unit testing and support system, integration, and user acceptance testing
• Participate in CRM, Salesforce, and event management upgrades and migrations
• Provide incident, enhancement, and maintenance support as part of the CRM support schedule

Solution Design and Delivery

• Lead estimation and definition of project work packages, including system design and implementation plans
• Own solution delivery from technical design to deployment while following change management processes
• Ensure adherence to security standards, conduct code reviews, and provide constructive feedback
• Maintain proactive system monitoring, security reviews, and Salesforce release readiness
• Deliver well-structured, documented, and high-quality code following industry best practices

Stakeholder and Business Engagement

• Collaborate with Salesforce Analysts and business stakeholders to gather and refine requirements
• Translate business needs into effective technical solutions with clear cost-benefit considerations
• Participate in business and technology meetings, demos, and technical presentations
• Advise business teams on best practices during new departmental onboarding
• Engage with partners to understand business processes and deliver impactful CRM solutions

Process Improvement and Collaboration

• Identify gaps in processes and implement improvements to increase efficiency and reduce errors
• Apply continuous improvement methodologies to enhance architecture, processes, and customer service
• Document processes and procedures to support training and knowledge sharing
• Work collaboratively to deliver seamless customer service and meet agreed timelines
• Demonstrate strong ownership, accountability, and commitment to short- and long-term results