Salesforce Commerce Cloud - Delivery/Practice Head

Job Title:

Location: Chennai/Bangalore/Hyderabad

Notice: Max 2 weeks

About Us:

Role Overview:

Key Responsibilities:

• Define and execute a roadmap for Photons SFCC capability growth, including hiring, training, and partnerships.
• Oversee large-scale SFCC programs, ensuring alignment with client business goals and Photon’s delivery standards.
• Act as escalation point for critical delivery issues across SFCC engagements.
• Partner with account teams to identify SFCC opportunities and support pre-sales efforts.
• Develop, document, and implement best practices for SFCC implementation, operations, and conversions to/from other platforms.
• Lead the development of internal operation and engagement models for SFCC to ensure client success.
• Collaborate with senior technology leaders within our customer base to communicate strategies and practices effectively.
• Provide strategic direction and thought leadership across multiple SFCC accounts.
• Develop a team of highly competent SFCC developers and other roles as needed to implement SFCC
• Mentor and guide SFCC developers to elevate their technical skills and knowledge.
• Establish KPIs and success metrics for SFCC engagements and practice maturity.
• Guide and develop SFCC talent within PhotonStay updated with the latest SFCC trends and technologies to ensure our practices are cutting-edge.

Qualifications & Experience:

• At least 10 years or above of experience in Salesforce Commerce Cloud (SFCC) development and architecture.
• At least 10+ years of developing complex applications
• Previous roles such as SFCC Developer, Technical Lead, Solutions Architect, and similar SFCC-related positions
• Proven track record of successful SFCC implementations, including SFRA and PWAkit projects.

• Experience with other ecommerce tools, such as Commerce Tools, Magento, ShopifyPro is a plus

• Experience in leading technical teams and mentoring developers.
• Experience in engaging with senior technology leaders and stakeholders.

Education

• Bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree can be a plus.
• Advanced courses in eCommerce, cloud computing, and software development.
• Preference for candidates who have participated in workshops, webinars, and conferences related to SFCC and digital commerce, especially those who have been speakers or panelists.

Certifications (Optional):

• Salesforce Certified B2C Commerce Developer
• Salesforce Certified B2B Commerce Architect
• Salesforce Certified Technical Architect
• Salesforce Certified Application Architect