Sales Trainee

Location: Sector 27, Gurugram (On-site) Type: Full-time Internship (6 days/week) Stipend: ₹10,000–₹18,000/month (based on fit) Team: Sales & Customer Experience — Divine Hindu Why this role Help seekers choose the right spiritual products and astrology services with empathy and clarity. You’ll convert warm leads across WhatsApp/phone/website, guide customers on Rudraksha, gemstones, malas, puja kits, and astrology offerings. What you’ll do Lead handling: Call/WhatsApp inbound leads, qualify needs, and recommend the right product/service bundle (e.g., Rudraksha + Puja + Fortune Report). Consultative selling: Understand concerns (dosha, wealth, health, peace), explain benefits without over-promising, and tailor suggestions (size, mukhi, rashi gemstone, budgets). Astro alignment: Map basic astrology inputs (DOB, TOB, POB if available) to the correct service tier (basic report / consult / gemstone guidance). Order ops: Create carts, share secure payment links, track conversions, and coordinate with Ops for shipping & follow-ups. CRM hygiene: Log all interactions, tag reasons for win/loss, schedule callbacks, and maintain daily pipeline. Cross-sell/upsell: Recommend add-ons (certification, pooja service, bracelets, cleansers). Content feedback: Surface FAQs and objections to improve scripts, landing pages, and offers. Events/live: Assist during store pop-ups, temple activations, or live sessions if needed. Must-haves Genuine interest/knowledge in Sanatan Dharma, rituals, and basic astrology (Rashi, Nakshatra, Graha strengths/weaknesses). Clear, respectful communication in Hindi & English (any South Indian language is a plus). Comfort on phone + WhatsApp selling, typing speed, and professional etiquette. Target orientation with integrity; disciplined with notes and follow-ups. Willing to learn SKUs (Rudraksha, Karungali, gemstones) and policy basics (returns, warranty). Good to Have Experience in D2C/inside sales or counseling. Basic understanding of kundli inputs and how recommendations are framed by astrologers. Familiarity with Shopify/CRM/Google Sheets. Growth pathHigh performers can transition to Sales Associate (Astro Services) or Category Specialist (Gemstones/Rudraksha) with higher fixed + incentives. How to applyEmail resume + 60-second voice note (why this role) to hr@divinehindu.in with subject “Sales Intern – Spirituality/Astrology – YourName”.