Sales Team Lead

Location:

Experience Required:

Metal Market is a SaaS-enabled B2B marketplace and custom manufacturing ecosystem built for India’s steel and metals industry.

We are seeking a high-energy Sales Team Lead experienced in managing calling teams and driving conversions in B2B NBFC financing and steel raw material procurement. The ideal candidate is a proven people manager who can coach, mentor, track performance, and build a high-conversion sales engine.

Key Responsibilities

Team Leadership & Coaching

• Lead, mentor & motivate a calling-based sales team to achieve daily/weekly/monthly targets.
• Conduct regular training on pitching, objection handling, product knowledge, negotiation & CRM hygiene.
• Monitor individual performance, run call audits, and ensure quality benchmarks are met.

Sales & Revenue Growth

• Drive conversions for B2B steel raw material orders, NBFC financing, and value-added metal services.
• Track the complete sales funnel: lead allocation → follow-ups → RFQ → negotiation → closure.
• Build and maintain strong relationships with buyers & suppliers to drive repeat business.

Operational Excellence

• Coordinate with fulfillment, pricing, and supplier teams for smooth order execution.
• Ensure accurate CRM usage for lead tracking, call logs, and sales analytics.

Strategic Input

• Analyze sales trends, buyer behavior, pricing patterns, and competitor activity.
• Provide structured feedback to product and ops teams for continuous improvement.
• Identify new opportunities within steel categories, NBFC offerings, and emerging buyer segments.

Required Skills & Experience

Sales & Customer Handling

• Strong experience in B2B telesales/calling-based selling environments.
• Ability to handle complex negotiations and high-value order closures.

Team Management

• Minimum 3 years managing calling teams of 10–20+ executives.
• Proven success in improving productivity and building high-performance teams.

Industry Expertise

• Experience in steel raw material sales (plates, coils, TMT, pipes, fabrication services) — preferred.
• Experience in B2B NBFC financing, unsecured business loans, or trade credit.
• Background in B2B marketplaces or procurement tech is an advantage.

Analytical & Technical Skills

• Strong understanding of dashboards, funnel metrics, reporting, and target planning.
• Familiar with CRM systems, WhatsApp-based sales processes, and digital procurement workflows.

Other Requirements

• Excellent communication in Hindi & English.
• Strong problem-solving skills and ownership mindset.