Sales Support Specialist

Job Title: Sales Support Specialist

Location: Ghansoli, Navi Mumbai

Experience Required: 3+ Years

CTC : 4.8lpa

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Job Purpose:

We operate across three core verticals: 1. Accounting & Taxation 2. HR, Payroll & Recruitment 3. BPO – Voice & Back Office Solutions

Key Responsibilities

1. Sales Process Management & Administration · CRM Management: Maintain and update the CRM system (e.g., Pipedrive) with accurate information on leads, accounts, sales activities, and opportunities. · Documentation: Prepare, edit, and proofread standard sales documents, including proposals, service agreements, and client onboarding sheets. · Reporting: Generate weekly, monthly, and quarterly sales reports, pipeline forecasts, and performance metrics for the Sales Management team.

2. Proposal & Presentation Development · Proposal Coordination: Assist in developing customized client proposals, gathering necessary service details, pricing information, and standard attachments. · Presentation Creation: Create and format professional sales presentations, ensuring all materials are branded correctly and reflect the most current service offerings and value proposition.

3. Team & Client Communication · Point of Contact: Act as the internal liaison between the Sales team and other departments (e.g., Operations, HR, Finance) to ensure seamless service delivery and resolve client-related issues. · Inquiry Management: Qualify incoming sales leads (as needed) and direct them to the appropriate Account Executive.

Required Qualifications

· Experience: 3+ years of experience in a Sales Support, Sales Operations, or Administrative role, preferably within the HR Services or B2B professional services industry.

· Education: Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent professional experience).

Technical Proficiency

· Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) & AI

· Skills: Exceptional organizational, time management, and multitasking abilities.

Job Type: Full-time

Pay: Up to ₹480,000.00 per year

Work Location: In person