Sales Support Assistant

Job Description

We are seeking a dedicated and proactive Sales Support Assistant to join our team. This role requires a dynamic individual who can multitask and effectively support our sales and customer service functions, particularly in the construction and industrial consumables domain. Key Responsibilities: Provide comprehensive sales and customer support to existing and prospective clients. Identify and engage with potential customers in industries such as construction, engineering contractors, equipment rental service providers, and through the GeM portal. Prepare offers, technical data sheets, and quotations based on customer requirements. Coordinate payment follow-ups and ensure timely processing of orders. Oversee logistics coordination to ensure smooth delivery of products. Maintain regular communication with clients to provide updates and resolve queries. Utilize CRM tools (like ZOHO) and Microsoft Word to manage data, track sales progress, and maintain customer relationships. Desired Profile: Previous experience in a similar role, preferably in the construction consumables industry (e.g., chemicals, tiles, paints, cement, etc.). Ability to multitask efficiently and handle multiple responsibilities simultaneously. A proactive and independent work style, with a keen eye for detail. Excellent communication skills, both with team members and customers. Comfortable with working in a fast-paced, target-driven environment. Strong computer skills, including proficiency in Microsoft Word and CRM platforms like ZOHO. A team player who is open to learning new skills and continuously improving. Qualifications: Bachelor's degree (BCom or other related graduates).