Sales Specialist

Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of services.
• Staying informed about competing services.
• Upselling services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Requirements:

• Previous experience in an outbound call centre or a related sales position preferred.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.