Sales

1. Customer Handling Welcome customers to the showroom and understand their requirements. Provide detailed product information, model features, variants, colors, and pricing. Arrange and manage test rides. 2. Sales Process & Follow-ups Convert enquiries into bookings and ensure timely documentation. Follow up on leads through calls, WhatsApp, and showroom visits. Maintain enquiry-to-conversion ratio as per dealership norms. 3. Product Knowledge Stay updated with all model specifications, new launches, features, and offers. Explain finance, exchange, and insurance options clearly to customers. 4. Documentation & Coordination Ensure accurate booking forms, KYC, finance documentation, and payment follow-ups. Coordinate with the delivery team for smooth vehicle handover. Work closely with finance, insurance, and RTO teams. 5. Customer Experience Maintain a positive, professional approach with every customer. Resolve queries and escalate issues as needed. Ensure high customer satisfaction during sales and after-sales coordination. 6. Targets & Reporting Achieve monthly/quarterly sales targets. Maintain enquiry register, test ride records, and daily reporting. Participate in promotional events, camps, and local marketing activities. Skills & Requirements Good communication and convincing skills. Pleasant personality and customer-friendly attitude. Basic computer and mobile application knowledge. Ability to work under monthly targets and pressure. Passion for two-wheelers (Royal Enfield experience is a plus).