Sales Quality Analyst

Job Description

Skills: . lead generation, communication skill, Reporting, Call audits, CRM, Feedback,. Job Responsibilities. Conduct call audits to assess sales quality, compliance, and adherence to set processes. Monitor sales conversations to ensure alignment with company policies, ethical standards, and regulatory requirements. Identify areas of improvement and provide actionable feedback to enhance sales performance. Track and analyze key sales metrics to identify trends, gaps, and training needs. Ensure that BDAs follow proper disclosure practices, avoid misrepresentation, and maintain transparency in communication. Collaborate with stakeholders to implement quality enhancement strategies and improve compliance adherence. Document audit findings, maintain compliance records, and track corrective actions. Conduct regular training sessions to reinforce quality and compliance guidelines. Career Growth Opportunities within the Quality & Sales domain. Exposure to Sales & Compliance Strategies in a fast-paced EdTech environment. Opportunity to Work Closely with Leadership & Sales Teams. Show more Show less