Sales Process & Counseling Trainer

Job Description

Location: Sector-62, Noida Department: Sales Enablement/Learning & Development Reports to: Head of Sales Job Type: Full-Time About Us: SD Empire EdTech Pvt. Ltd. is a fast-growing Indian EdTech company, founded in 2018, that empowers students through its flagship platform SD Campus, offering online courses for school entrance exams(Sainik/JNV/RMS) and tuition classes. The company also runs SD Publication, which provides high-quality educational materials, and has recently expanded into digital learning to make education more accessible across India. Role Overview: We are looking for a highly motivated Sales Process & Counseling Trainer to train and coach our sales and academic counseling teams. This role blends traditional sales enablement with student-focused consultation techniques, ensuring that our teams not only convert leads but also build trust through value-driven counseling during live product demos. Key Responsibilities: *Sales & Counseling Training: Design and deliver training modules focused on both sales techniques and academic counseling strategies to help teams engage, guide, and convert prospective learners during live demo sessions. *Live Demo Coaching: Equip counselors and sales reps with skills to conduct impactful one-on-one product demos, with a strong focus on student needs analysis, value articulation, and objection handling. * Onboarding Training: Lead comprehensive onboarding for new hires, covering sales process, product knowledge, CRM use, demo presentation skills, and student psychology. *Role-plays & Simulations: Organize mock counseling sessions and demo simulations to provide hands-on practice and immediate feedback. *Process Standardization: Collaborate with Sales, Marketing, and Product teams to establish best practices and standard operating procedures for live counseling and demo delivery. *Performance Monitoring: Track KPIs like demo-to-conversion ratio, counseling quality, and feedback scores to assess training impact and guide continuous improvement. *Sales Tools Training: Train teams on CRM (Salesforce/HubSpot), lead management tools, demo platforms (e.g., Zoom, Calendly), and sales enablement content. Qualifications: * 3–5 years of experience in sales training, academic counseling, or sales enablement—preferably in the EdTech, e-learning, or education sector. * Demonstrated ability to coach teams on both consultative selling and empathetic student engagement. * Deep understanding of the sales funnel, demo environments, and customer journey in an education-focused sales process. * Exceptional communication, facilitation, and coaching skills (virtual and in-person). * Experience in designing role-based training for both sales and counseling functions. * Familiarity with learning management systems (LMS), CRM platforms, and virtual communication tools. Preferred Skills: * Background in educational counseling, career advising, or academic mentorship. * Certification in sales or training methodologies (e.g., SPIN, Challenger, Sandler). * Experience with instructional design or eLearning development. * High emotional intelligence and understanding of student pain points and decision-making behavior. What We Offer: Competitive salary and performance bonuses A passionate and mission-driven team Application Process: If you are passionate about the Growth Manager role and have the required qualifications, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to hr@sdempire.co.in & WhatsApp 7428394514 Show more Show less