Job Description

Bruker India is looking for a Sales Operations Manager (SOP Manager) to join and oversee our Sales Operations team. This position is based in Bengaluru, India . Responsibilities Effective Order Management operation for system NOB and REVENUE booking Ensure accuracy of monthly closing reporting and perform reconciliation and policy compliance monitoring. Ensure the one source of truth of information between the Order Management Team and Finance Team. Ensure work carried out in accordance with applicable SOPs and working practices. Provide active support during closing period to questions/audits. Hold self and others accountable for achieving results. Liaise with various levels of management across Operations. Introduce the new team structure/-support the new structure in the responsible regions (review meetings) Engage stakeholders and influencers, lead major changes, and effectively coach seniors. Lead people transformation for structure, process, and competency. Ensure a fair and equitable process when gathering feedback. Seek and utilizes input from staff and oversees change implementation. Ensure that input from functional / regional expertise has been adequately incorporated. Assess potential risk and propose mitigation strategies. Ongoing anticipate and adjusts for problems and obstacles. Focus on employee needs, balance it with delivering what the strategy structure wants. Training of the teams in case of org changes Ensure the maintenance of a smooth user experience during the org changes process. Manage all satisfaction, utilization, and calculations of the solutions delivered. Manage and provide support to internal teams through training sessions, mentoring, and support. Identify resource/training needs, constraints, and inter-dependencies. Provide clear guidance and set standards to others, enabling the best outcome from the team. Monitor activities to ensure all team follow procedures and SOPs and execute technical and operational tasks. Navigate and influence multiple cross-functional teams in a complex work environment. Manager of the CSC and FFC in Bangalore - guide the teams to the customer excellent performance. Lead by example and bring out the best in teams. Manage individual contributors (professional employees) and / or supervisors and ensure they work efficiently.